The second-hand marketplace Shoppers Share Displeasure Over Sizing Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Changes
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change to its shipping options due to shopper criticism.
